Help & FAQs

Find the answers you need to the questions you have – anytime.
When you have questions about your Vault Offshore Banking accounts or our products and services, start here. We compiled the questions we receive most frequently from members so you can quickly find valuable information. If you need more assistance, please contact us. We are always happy to help.

You can also access several self-service forms to take care of business on your own.

Business Checking

Please click here to view the documents you will need to open a business account.

To register your MasterCard® Business Debit Card, visit uchooserewards.com and follow the registration steps using the last four digits of the EIN/TIN. If you have already earned points, you will see your totals. Points are posted between the 15th and the 25th of the following month.

MasterCard® Debit cardholders earn 1 uChoose Rewards point for every $5 on all signature-based transactions. Mastercard® Business Credit cardholders earn 1 uChoose Rewards point for every $1 on all transactions. Each debit or credit card on the business account will receive points for transactions.

Points can be redeemed at uchooserewards.com for up to 5 years from the date of purchase. 

We have partnered with Clover® Business Solutions to give our member’s the ability to accept debit and credit cards as forms of payment. Funds are deposited directly into the business checking account within 72 hours of the transaction. All major cards are accepted.
Please Contact us to get started and a Clover® representative will contact you regarding your application and answer any additional questions you may have.

If this is your first time placing an order for checks, please give us a call at . You will need to have the ABA/Routing Transit number ready (253278401). For check reorders, be sure to have the complete checking account number.

If this is your first time placing an ordering checks, please these steps:

Visit a local financial center or contact us.

To access Online Business Banking, please download and complete the form Online Business Banking Manager Designation Form (PDF) and take it to the nearest financial center.

If you do not have your log in credentials or need help logging in, please contact us at .
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